고객 이용안내 규정

모든 객실가격은 조식불포함 조건입니다.

취소수수료 및 환불규정:
예약확정  취소 : 100% 환불
예약확정 ~체크인 61일전 취소 : 100% 환불
체크인 60일전 ~8일전 취소 : 50% 환불
체크인 7일전 ~ 2일전 취소 : 20% 환불
체크인 1일전 ~ 체크인 당일 취소 : 환불불가
*일부 프로모션 및 특가상품의 경우 예약확정후 환불불가할 수 있음

All prices listed do NOT include breakfast.

Cancellation Fees and Regulations:
Cancellation before reservation confirmation: 100% Refund
Cancellation after reservation confirmation, 61days before check-in : 100% Refund
Cancellation 60 ~ 8 Days before check-in: 50% Refund
Cancellation 7 ~ 2 Days before check-in: 20% Refund
Cancellation 1Day before ~ Day of check-in : No Refund
*Promotional rates and special items are not refundable after reservation confirmation.

Terms of Booking & Reservation Deposit
By placing a reservation with us (Bonum1957) you (the lead guest) and your booking party (guests) agree to the following terms and conditions as set-out. During your stay you agree to abide by the subsequent conditions as set-out. If you have any questions about booking with us, please contact us before making a booking.

To place a booking with us the lead guest must be at least 19 years of age. The maximum number of staying guests per room is illustrated in the room occupancy details on the website. Where the person making the booking is different to the lead guest taking up the occupation, the person making the booking may be held responsible for cancellation, non-arrival and damages as set-out within. Only the lead guest and the named booking party are allowed to use the property and its facilities, any third party visitors are only allowed access at our express permission.

 

All guests agree to respect the privacy and peace of all other staying guests, neighbors and the owners at all times. We reserve the right to cancel a booking with immediate effect if guests are not honoring this agreement or causing a disturbance/nuisance to other guests, neighbors or the owners.

Check-in & Check-out
Guests must check-in and check-out by the times stated below;

Check-in by: 2:00 pm and before 7:00 pm on the day of arrival
Check-out by: 12:00 pm on the day of departure

(Late arrivals and early check-ins must be arranged at least 24hrs before arrival).

 

WiFi Fair & Appropriate Usage Policy
Where WiFi Internet access is provided, guests accept to use this access to the Internet fairly and appropriately. We may monitor network performance and user usage in order to maintain a fair and high level of service to all our guests.

The Internet access provided is intended for general use such as access to the world wide web, email, messaging, social media, light video/music/media streaming. It is not intended or ideally suited for heavy media streaming, online gaming, extensive downloads/uploads. Access to illegal activity or use of our network for illegal activity is prohibited and will be reported to local authorities.

Damages & Lost Property
We reserve the right to charge the lead guest for any damages caused by the course of a booking by any member of the booking party. This includes breakages, spillages, stains, damage to furniture or fixtures and fittings. Any accidental damages should be reported as soon as possible in order to minimize damage and associated costs. Lost keys / fobs / access cards will incur a replacement charge per key / fob / card lost.

Any lost property, if discovered and found, left behind by guests during a stay will be held for a period of 1 month. While we will make our best efforts to reunite lost property with their owners we accept no responsibility for replacing lost items and encourage guests to ensure they have all their belonging before checking-out. We may offer to post lost items via recorded delivery at the cost of the property owner, otherwise, the collection can be arranged.

Smoking
Smoking of any tobacco products including, but not limited to cigarettes, pipes, cigars, snuff or chewing tobacco, is only allowed in designated areas as signposted throughout the accommodation and is in accordance with the Smoking Laws of South Korea.

Pets & Service Dogs
We do not accept pets throughout the accommodation, except for service dogs.

Parking
Where on-site parking is provided guests accept that they park their vehicles at their own risk.

Your Personal Details & Privacy
We are required to keep a register of guests over the age of 16 who stay with us, this includes full names and nationality, and/or passport numbers, place of issue, details of next destination if they are non-Korean,  or Commonwealth guests.

Our policy surrounding the personal details you provide as part of any booking or inquiry through this website / or third party website, including the privacy of those details are explained and set out in our Privacy Policy which you can read here.

You accept that any entries you make to an on-site guest book, if available, will not contain personal information or details you would not want to be disclosed. Any entries containing personal details that may fall into the DPA and GDPR may be removed and destroyed.

 

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